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Zenta’s Commercial Loan Servicing Division is the largest provider of onshore/offshore commercial loan servicing support and portfolio risk management services to institutional real estate lenders, investors and loan servicers in the U.S. and European real estate markets. Zenta clients have the flexibility of outsourcing select commercial loan servicing needs, entire processes, or creating a private label back office with services performed in the client's name.
We have built a dedicated team of over 200 highly-trained commercial mortgage servicing real estate professionals in our U.S. and India platform. Leveraging the expertise of our 60 U.S. based servicing professionals with the capacity and execution of our offshore platform enables Zenta to seamlessly provide high-quality analysis and customer service. Zenta currently provides full back-office operations support on over 16,000 loans and provides analytical support on an additional 9,600 loans for our loan servicing clients. On an annual basis, Zenta:
- analyzes over 110,000 financial statements for CMBS, GSE and portfolio held loans.
- monitors 125,000 insurance coverages on over 87,000 policies, identifies coverage deficiencies, and assists servicers in obtaining force placed coverage.
- performs 36,000 lease abstracts and lease consents.
- processes 17,000 reserve requests, including construction draws, lien waiver review and W-9 collection.
- monitors over 25,000 UCC filings.
- processes 3,000 lien releases.
- completes letter of credit and collateral release analysis.
- provides 1,300 payoff calculations and
- manages setup of 1,200 new loans.
Zenta’s significant loan servicing experience enables us to partner with our clients to provide flexible and efficient solutions to meet their business needs. Our clients can capitalize on Zenta’s commercial loan servicing management experience, flexible delivery platform, enhanced technology capabilities and our onshore/offshore economies of scale.
Zenta's Commercial Mortgage Servicing Group provides high-volume accounting, portfolio risk management services to institutional real estate lenders and investors.
The Commercial Mortgage Servicing Group has created an efficient process that enables clients to outsource a wide range of administrative and processing functions while maintaining responsibility for client-facing activities:
Insurance Abstracts and Review – Using proprietary technology and a large team of insurance analysts, Zenta abstracts client insurance requirements from mortgage documents and provides ongoing surveillance to ensure compliance with loan terms.
Capital Reserve Administration – Zenta provides detailed analysis of borrower documentation and reserve requests for compliance with loan documents and reserve agreements.
Special Servicing Analysis – Zenta analyzes comprehensive market research, and conducts borrower and property level financial and accounting analysis on distressed assets.
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How may we help you ? |
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Contact Us |
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To discuss how we can help your organization, call us at
1-877-77-ZENTA or contact us via email at contact@zenta.com. |
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