| Why Outsource Loan Fulfillment? Outsourcing mortgage loan fulfillment addresses speed, scale and savings. Outsourcing provides the ability to scale operations up or down to quickly provide high quality, robust process services while reducing your overhead cost. Why Zenta? Zenta offers a unique onshore offshore operation model combined with our proven Six Sigma processes to ensure that the decision to outsource is cost effective and delivers best practices the first time, every time. Let us show you what outsourcing can do for your business. Founded in 2000 Zenta is a world class Business Process and Knowledge Process Outsourcer. With ten locations across three continents ZENTA has over 5,000 employees’ world wide with over 1,400 dedicated to Real Estate and Mortgage Lending. Cost savings of 25% to 40% have been sustained by our clients in specific mortgage processes. Broker Expectations of Zenta Review and validate data in 1003. Prepare GFE/TIL and disclosures. Review and verify income data. Review and verify asset data. Order services such as: Appraisal Credit Title Submit to LP or DU. Prepare 1008 and submit to lender. Clear and close conditions. Follow up each step of the way. Zenta Expectations of Broker Submit the signed application, disclosures and borrower authorization. Identify the lender and the program. Lock the interest rate. Benefits of Outsourcing Loan Fulfillment Processes Stabilize cost structure as production cycles heat up or cool down. Outsourced staff is never on vacation, no workman's compensation or payroll taxes. Expenses associated with in house recruiting, hiring and retaining processors is eliminated. Flexible contract terms allow you to scale business without having to worry about back office expenses. Enhanced and accurate pipeline control. Profit from a company that focuses their core product around the mortgage industry. Increased customer satisfaction.    How may we help you ? Contact Us To discuss how we can help your organization, contact us at ZENTA Broker Services 200 South Tryon Street 9th Floor Charlotte, NC 28202 Phone: 877.77ZENTA Fax: 704.227.9686 Email:brokerservices@zenta.com

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