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Customers are a precious commodity that require a high touch approach with results that end in satisfaction. We built our customer service unit on this principle.
Body language differs continent to continent, culture to culture. Telephone etiquette, on the other hand, has a universal set of rules that determine whether the customer is going to be delighted or disappointed.
To provide service that results in customer delight, we’ve created a Customer Service Division that is completely focused on the art of making customers happy, regardless of the outcome of the interaction.
From the recruitment and interviewing process, through the induction and customer service training stages to taking or making calls, our Customer Service Representatives are immersed in an environment focused on service.
Zenta’s customer service experience includes clients in the following industries:
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- Credit card
- Mortgage
- Healthcare
- Real estate
- Retail Banking
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How may we help you ? |
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Contact Us |
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To discuss how we can help your organization, call us at
1-877-77-ZENTA or contact us via email at contact@zenta.com. |
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