|
|
|
Since 2001, we've been providing our clients with cost-effective alternatives to onshore debt collection. We've built an experienced US-based Operations/Client Services team with decades of tenure in the ARM industry. That experience has allowed an effective knowledge transfer to take place to our offshore teams, producing tremendous results and dramatic savings for our clients.
- 2,000 seats
- Aspect dialers / switches
- ISO certified
- SAS 70 audited
- Clients include top issuers, banks and debt buyers in the U.S.
Messaging Services - Every agency needs supplemental calling strategies to generate more call backs and to reach more past due customers from time to time. Through Zenta’s state of the art Aspect Ensemble Dialers and Avaya Network we can:
- Provide automated voice messaging services.
- Customize calling campaigns to drive Right party contacts back to your agency virtually eliminating your non-productive agent hours
- Offer IVR solutions to extend your internal capacity
- Expand the capacity of your current network without the expense of dialer licenses and hardware to buy
Quality Assurance & Compliance - Given the increased regulatory requirements in the Accounts Receivable Industry, quality and compliance are critical to every client that an agency services. Zenta can provide you with:
- The ability to record your calls
- Full time monitoring for Q/A
- FDCPA compliance monitoring
- Cost Effective monitoring solutions
|
|
| We provide First Party and Third Party Collections Services. |
|
 First Party
|
|
|
Third Party
|
|
|
|
| |
How may we help you ? |
|
|
Contact Us |
|
|
To discuss how we can help your organization, call us at
1-877-77-ZENTA or contact us via email at contact@zenta.com. |
|
